Today’s leaders are expected to do more with less, engage people with various levels of work experience, and connect with employees from multiple generations.
To get results through others, leaders need strong interpersonal skills that will help them through a variety of challenges and opportunities. Communicating effectively and consistently is the fundamental skill leaders need to master to increase their effectiveness in just about any situation.
This workshop introduces the Interaction Skills, a straightforward tool for thinking about how to communicate under a variety of situations. Using their own challenges and opportunities, leaders learn how to approach just about every type of communication opportunity they’ll face. They also learn the 5 Key Principles, which help leaders de-code the variety of personalities and needs and maintain effectiveness even when the going gets tough.