Successful companies can respond to ever-changing expectations because they use a reliable method for solving problems. When process results don’t meet expectations, the gap is considered a problem. Gaps are also created when customers change their requirements or businesses launch new growth goals. This collaborative workshop focuses on developing problem-solving capability throughout your organization. Topics include the benefits, basic components (root cause analysis, corrective measures, etc.), models available, and potential challenges. Come prepared to share your experience and learn from others who understand the potential opportunity.